Refund Policy

We do offer a 48 hour live chick guarantee if the chicks arrive on or before the guaranteed date. If the chicks arrive after the guaranteed date and there are casualties the buyer will need to contact USPS to make a claim. Please let us know as soon as possible so we can try to help.

We try to add extra chicks in every shipment should any perish on the way. If your shipment arrives on the expected day and there are still casualties, please send pictures the day you receive them. Please send pictures of deceased chicks to worldsendhomestead@gmail.com

We do not offer a refund for shipped eggs. Once your box is driven to the post office it is out of our control.

If your box is damaged and eggs are broken please file a claim with the USPS. Shipped eggs are always a risk due to many circumstances. We are not able to tell if all eggs are fertile or all will hatch. We ship eggs that are five days old or less and in great condition. We can not guarantee hatching rates. We are constantly checking fertility here on the farm.

Cancellations on hatching eggs are accepted but there will be a fee due to the fees we pay to Shopify, PayPal, and the credit card companies.

If you wish to cancel your chick order after the shipping label has been made we charge 50%

For local sales we can not take any chickens back onto the farm due to bio security.

When placing an order with World’s End Honestead, you acknowledge that you have read the policies and understand all of the terms. If you have any questions please don't hesitate to ask